
Support Pack ID Number:
[If you have purchased a support pack, please include the ID in the subject 
 line of email to dylan-support@functionalobjects.com.]
Customer Name:
Customer Email:  

Summary of problem:
[A brief description, suitable for an email Subject.]

Dylan Version: 
CPU/Speed:  
OS Version:
[Please include any upgrades, patches, service packs etc.]
Physical Memory:
Virtual Memory:
Free Disk Space:

Full description of problem: 

Steps to repeat the problem:

Other relevant information:
[For example, other applications running at the time.]

Backtrace, if available:

